Privacy Policy
Last updated: May 2026
This Privacy Policy describes how KASOLAS ATHANASIOS (Tax ID 300878836, Tax Office Patras), operating as Smart Home Hellas, collects, uses, and protects your personal data when you visit our website smarthomehellas.gr.
1. Data Controller
KASOLAS ATHANASIOS
Tax ID: 300878836 · Tax Office: Patras
Mintiloglion, Achaia, Greece
Email: info@smarthomehellas.gr
Phone: 2616 019 760
2. What Data We Collect
a) Data you provide
- Contact form: name, email, phone, message — used solely to respond to your inquiry.
- Phone communication: phone number and information shared during conversation.
b) Data collected automatically
- Google Analytics 4: anonymous traffic data (pages visited, time spent, country of origin, device type). Contains no personally identifiable information.
- Cookies: see Cookie Policy.
3. Purpose of Processing
- Responding to contact and technical support requests
- Improving the website through anonymous statistics (Google Analytics)
- Fulfilling contractual obligations (warranty, shipping)
4. Legal Basis for Processing
- Consent (Article 6(1)(a) GDPR) — for analytics cookies
- Contract fulfillment (Article 6(1)(b) GDPR) — for order processing
- Legitimate interest (Article 6(1)(f) GDPR) — for responding to contact requests
5. Data Sharing
We do not sell, rent, or share your personal data with third parties, except for:
- Google LLC (Google Analytics) — for anonymous traffic analysis
- Formspree — for contact form processing
- ACS Courier — solely for order shipping
All third parties listed above provide adequate safeguards for data protection in compliance with GDPR.
6. Data Retention
- Contact form data: up to 3 years from last contact
- Order data: 5 years (tax requirement)
- Analytics: 14 months (Google Analytics setting)
7. Your Rights
Under GDPR, you have the right to:
- Access — know what data we hold about you
- Rectification — correct inaccurate data
- Erasure (right to be forgotten)
- Restrict processing
- Object to processing for legitimate interest purposes
- Data portability of your information
- Withdraw consent at any time (no retroactive effect)
To exercise any of these rights, contact info@smarthomehellas.gr. We respond within 30 days.
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) — www.dpa.gr.
8. Security
The website uses HTTPS (TLS encryption) for all data transmissions. We do not store passwords or financial information on our servers.
9. Cookies
For detailed information about the cookies we use, see our Cookie Policy.
10. Policy Changes
We reserve the right to modify this policy. Any changes will be posted on this page with an updated date.